Terms of Service for Sand + Fog
1. Overview and Agreement
By accessing or using the Sand + Fog website, you agree to comply with and be bound by these Terms of Service. These terms govern your browsing, ordering, and overall interaction with our online store. If you do not agree with these terms, please discontinue your use of our website immediately.
2. Eligibility and Account Responsibilities
You are responsible for using the website in accordance with all applicable laws. If you create an account on Sand + Fog, you must keep your login credentials confidential and are liable for all activities carried out under your account. Notify us promptly if you suspect unauthorized access to your account.
3. Appropriate Website Use
You agree not to:
- Engage in any illegal activities through the website;
- Submit false or misleading information;
- Disrupt website functionality;
- Bypass security measures;
- Upload harmful software such as viruses;
- Collect personal data from other users without permission;
- Copy or exploit any website content commercially without authorization.
Sand + Fog reserves the right to restrict or suspend access in response to misuse in compliance with applicable laws.
4. Product Information and Pricing
We strive to provide accurate descriptions, images, and specifications for all products including our New Perfume, Linen Sprays, Men's collections, Diffusers, and Candles. Due to factors like lighting or manufacturing variability, product appearance may differ slightly from online images.
All prices displayed reflect current rates in the indicated currency and are subject to change without notice. If a clear pricing mistake or stock issue occurs with your order, we may contact you to discuss options or cancel the order where legally allowed.
5. Ordering and Acceptance
By placing an order with Sand + Fog, you are offering to purchase the selected products under the terms shown at checkout. Receiving an order confirmation means we have received your order but does not guarantee acceptance. We reserve the right to refuse or cancel orders for reasons including payment problems, suspected fraud, unavailability, or incorrect pricing as permitted by law.
6. Payment Terms
You must provide accurate billing and payment details. Your payment must be authorized and successfully processed for your order to proceed to fulfillment. Payments may also be governed by the terms and security protocols of the payment providers involved.
7. Shipping and Delivery
Shipping processes, timelines, and delivery estimates are detailed in our Shipping Policy. Please note delivery dates are estimates and may vary due to circumstances beyond our control.
8. Returns, Exchanges, and Refunds
Our Return and Refund Policy explains the criteria and procedures for returns, cancellations, exchanges, and refund requests. These terms do not limit any mandatory consumer rights under applicable law.
9. Intellectual Property Rights
All original materials on the Sand + Fog website including text, graphics, logos, and layouts are protected by intellectual property laws. Unauthorized reproduction, modification, or commercial use of our content is prohibited without explicit permission.
10. Third-Party Services
Some website features may rely on third-party services, which have their own terms and privacy policies. Sand + Fog is not responsible for the operations or content of such external platforms.
11. Website Availability and Modifications
We endeavor to keep our website accessible and fully operational, but interruptions may occur due to maintenance, upgrades, technical issues, or factors beyond our control. We may modify or discontinue website features when necessary in accordance with the law.
12. Disclaimers and Liability Limits
The website is provided "as is" in compliance with applicable law. Sand + Fog does not guarantee uninterrupted or error-free operation. To the fullest extent allowed by law, we disclaim liability for indirect or consequential damages related to your use of our website or services.
13. Indemnification
You agree to indemnify and hold Sand + Fog harmless from claims or expenses arising from your unauthorized or unlawful use of the website, breaches of these Terms, or infringement of others’ rights.
14. Changes to Terms
Sand + Fog may update these Terms of Service to reflect changes in business, services, or legal requirements. Revised terms will be posted here and become effective according to applicable laws.
15. Governing Law
These Terms are governed by the laws applicable to your purchase and consumer relationship, without excluding any mandatory consumer protections.
16. Contact and Support
If you have questions or need assistance regarding these Terms of Service or your use of Sand + Fog, please contact us at jdmcint@brightpatha.biz or use the customer support options available on our website.